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PRIVACY POLICY

Finding Inspiration in Every Turn

1. Introduction

Welcome to SPARKi, an educational and child-focused digital platform owned and operated by M/s SKYIRIS INFOTECH MEDIA PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).

We understand that the privacy and safety of children are of paramount importance in today’s digital environment. This Privacy Policy explains how we collect, use, store, protect, and manage personal data when children and parents or guardians access and use the SPARKi application (“App” or “Services”).

This Privacy Policy is framed and implemented in full compliance with applicable Indian laws, including:

  • Information Technology Act, 2000

  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • Digital Personal Data Protection Act, 2023

  • Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

By accessing or using SPARKi, parents or legal guardians confirm that they have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, we request that you discontinue the use of our Services.

 

2. Definitions

  • “Child” refers to any individual below 18 years of age, as defined under Indian law.

  • “Personal Data” means any data about an individual who is identifiable by or in relation to such data.

  • “Parent” or “Guardian” refers to a lawful parent or legal guardian of a child.

  • “Processing” includes collection, storage, use, disclosure, transfer, or deletion of personal data.

  • “Consent” means freely given, specific, informed, unconditional, and unambiguous consent provided by the parent or guardian.

 

3. Information We Collect

We follow the principle of data minimisation and collect only such information that is necessary for providing our Services.

3.1 Personal Data Collected With Parental Consent

For children, we may collect:

  • First name or nickname

  • Age or date of birth (for age-appropriate access)

  • Parent’s or guardian’s email address

  • Profile avatar or image (optional and parent-approved)

For parents or guardians:

  • Email address

  • Contact details for account management and communication

3.2 Information We Do Not Collect

We do not collect:

  • Precise or real-time location data

  • Biometric information

  • Financial or payment information of children

  • Sensitive personal data unrelated to the Service

3.3 Non-Personal and Technical Data

We may collect anonymised and aggregated information such as:

  • App usage statistics

  • Device type and operating system

  • Application performance and crash logs

IP addresses, where processed, are anonymised and used solely for security and diagnostic purposes.

 

4. Purpose of Data Processing

We process personal data only for lawful and legitimate purposes, including:

4.1 Service Delivery and Improvement

  • Providing educational and interactive content

  • Enhancing user experience and platform functionality

  • Maintaining account access and parental controls

4.2 Safety and Legal Compliance

  • Ensuring age-appropriate access

  • Preventing misuse, abuse, or harmful activities

  • Complying with statutory obligations

4.3 Communication

  • Responding to queries or support requests

  • Sending service-related updates and notices

We do not use children’s personal data for:

  • Advertising or marketing

  • Profiling or behavioural tracking

  • Sale or commercial exploitation of data

 

5. Sharing of Information

We treat children’s data with strict confidentiality.

5.1 Data Sharing

We do not sell, rent, or trade personal data. Limited sharing may occur only with:

  • Service Providers supporting hosting, security, or customer support

  • Regulatory or Government Authorities where required by law

  • Educational collaborators, strictly with explicit parental consent

All such entities are contractually bound to maintain confidentiality and data protection standards.

5.2 Business Transfers

In the event of a corporate restructuring, merger, or acquisition, personal data may be transferred in accordance with applicable law and with continued protection.

 

6. Data Security and Retention

6.1 Security Measures

We adopt reasonable and industry-recognised security safeguards, including:

  • Secure encrypted storage systems

  • Access control and role-based permissions

  • Periodic security audits and monitoring

  • Organisational and technical measures aligned with ISO-standard practices

6.2 Data Retention

  • Personal data is retained only for as long as necessary to fulfil its purpose

  • Child accounts inactive for 12 months may be securely deleted

  • Parents or guardians may request deletion at any time

Requests may be sent to support@sparki.com

 

7. Rights of Parents and Guardians

Parents and guardians have the right to:

  • Access their child’s personal data

  • Request correction or updates

  • Withdraw consent

  • Request deletion of data

  • Obtain information on how data is processed

We may verify parental identity before fulfilling such requests to ensure child safety.

 

8. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. Material changes will be communicated through the registered email address or within the App.

 

9. Contact Information

For any questions, concerns, or requests related to privacy or data protection, please contact:

M/s Skyiris Infotech Media Private Limited
📧 Email: support@sparki.com
📞 Phone: +91-98123-04568

📍 Address: #2218, Civil Lines,
                           Jagadhri, Yamunanagar,
                           Haryana – 135003, India

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